This morning our website team made a few major updates. First, we have completely overhauled our support forum. This was a major request from the community. The Prepar3D forum now features improved search functionality and private messaging. All accounts have been automatically populated on the new forum. Your original username and password should continue to work. The new forum capabilities will greatly enhance interaction between Lockheed Martin, the developer community, and our outstanding users.
Next, the store has been reworked to better handle purchases. The store account is now separate from your forum account and allows a better purchasing experience for those that are not part of the forum. This streamlines the purchasing process for many buyers and simplifies business purchasing accounts.
Finally, the purchase downloads page is now directly linked to your customer account or license account. This simplifies the download process and offers a clear download path based on your purchased licenses.
All of these updates were driven by customer requests on our forum. We appreciate the community’s involvement and shaping of the Prepar3D experience. We continue to look forward to your comments!